SPA ETIQUETTE

Check-in Procedure:

Guests are advised to arrive 15 minutes before their treatment is due to start.
Any delays will result in reduced treatment times to avoid disruption to other guests.
If you wish to enjoy our Spa facilities (Indoor pool with hydro-jet, Sauna, Steam bath), we recommend you arrive at least one hour before your treatment. Please bring your swimwear if you intend to use the Spa facilities.

We provide private key lockers, Spa wardrobe (bathrobe and slippers) and amenities.
For hygiene reasons you are requested not to use the pool following Spa treatments because of the residue left in the water from essential oils used.

Restrictions:

The PORTARIA HOTEL & SPA regrets that due to Health and Safety regulations
•    Children under the age of 18 years are not allowed in the SPA-HEALTH CLUB.
•    Pregnancy Women are not allowed to use any facilities  at  Spa.
•    In consideration of other guests, please turn off your cellular phones or pagers
        During your Spa visit.
•    Smoking in the Spa area is strictly prohibited. Alcohol consumption is not allowed
        And is not Recommended before undergoing Spa treatments.

Personal belongings:

We recommend you do not wear jewellery during your Spa visit. The PORTARIA HOTEL & SPA cannot accept responsibility for any loss of valuables left in the Spa at Portaria and can not be held liable for any such loss

Reservations:

We encourage guests to schedule their appointments two to five days in advance, to ensure a preferred treatment or therapist is available.
All reservations must be secured by credit card and a valid telephone number.
To book your appointments, please call  Spa  at  Portaria  reception at (+30). 24280 90000 or  164 if you are hotel  guest  or by e.mail: This email address is being protected from spambots. You need JavaScript enabled to view it..
Treatments are available for both hotel and local guests.

Cancellation:

Please respect the Spa at PORTARIA  scheduling by being prompt for appointments.
If you wish to re-schedule or cancel your appointments please contact the  Spa reception  24 hours in advance otherwise we will regrettably have to charge your treatments

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